Player Protection

krikye Responsible Gaming – Safe & Healthy Gaming Experience

Gaming should be a source of enjoyment, not stress. krikye believes every player has the right to play safely and responsibly. On this page, learn how responsible gaming can help you protect yourself and your family.

24/7 Support
Limit Setting Features
Self-Exclusion
KYC Verified

What Is Responsible Gaming and Why It Matters

Online gaming is a form of entertainment. But when it moves beyond leisure and becomes a compulsion, it can have a negative impact on your personal, family, and financial life. At krikye, we believe responsible gaming isn't just a rule — it's a way of life.

Responsible gaming means understanding your own capacity and boundaries, and enjoying gaming in a mindful, planned way. It doesn't mean you can't play — it means you play in a way that adds something positive to your life rather than causing problems.

Krikye's responsible gaming policy is built on three core pillars: raising awareness, providing tools, and offering support. Everything we do is aimed at helping every player stay fully in control of their gaming experience.

Keep in mind: Gaming is for entertainment, not as a source of income. Never play to chase losses.

Krikye Responsible Gaming Features

Setting a Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. No transactions beyond your budget will be allowed, keeping your finances in check.

Session Time Control

Decide in advance how long you want to play each session. Once the time is up, krikye will automatically alert you or end the session.

Cooling-Off Period

If you feel you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. Come back refreshed when you're ready.

Self-Exclusion

If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.

Loss Limit

Set a limit on how much you can lose before play stops. It's the most effective way to keep financial losses under control.

24/7 Support Center

For any concerns, krikye's trained support team is available 24/7, seven days a week. Reach us via live chat or email.

How to Use the Limit Setting Tools

You can access the responsible gaming tools directly from your account settings on krikye. It's completely free and you can adjust your settings at any time. Here's a step-by-step breakdown of how it works.

1

Log in to your account and click on your profile icon in the top right corner.

2

"Responsible Gaming" Select the menu option.

3

Choose the tool you need – Deposit limit, session timer, cooling-off, or self-exclusion.

4

Set the limit amount and duration and click the "Confirm" button.

5

You will receive a confirmation email – Including the effective date and details of the limit.

Daily Deposit Limit

Set the maximum amount in BDT you want to deposit per day.

Monthly Budget Limit

Set aside a fixed budget for the entire month's play.

Session Time Limit

Use a timer to set how long you play in a single session.

Reality Check Notifications

During regular breaks, review a summary of your playing time and spending.

Important: Decreasing a limit takes effect immediately. However, increasing a limit is subject to a 24-hour delay — this protects you from making impulsive decisions.

Recognizing the Signs of Problem Gaming

Gaming addiction doesn't happen overnight. It develops gradually, and there are signs that your habits may be heading in the wrong direction. Check the list below and see if any of it sounds familiar.

Type of Symptoms Details
Financial Signs Spending beyond your means, borrowing money to play, or cutting back on essential household expenses to fund gaming.
Behavioural Signs Chasing losses, being unable to stop playing, and lying about your gaming habits.
Psychological Symptoms Restlessness or irritability when unable to play, using gaming to relieve anxiety, and feeling guilty about gaming.
Social Symptoms Spending less time with family and friends, losing focus at work or school, and increasing feelings of isolation.
Physical Symptoms Sleep problems, irregular eating, and physical issues caused by prolonged screen time.
If you are experiencing two or more of the above symptoms, please reach out to the krikye support team right away. We're here to help — no questions asked, no judgment.

Check Yourself – Self-Assessment

Answer the following questions honestly. If most of your answers are "yes", consider seeking help.

1

Have you ever spent more than your budget on gaming and felt regret afterwards?

2

Have you ever chased losses by continuing to play in hopes of winning back what you lost?

3

Has gaming ever caused tension or conflict with family or friends?

4

Have you spent excessive time gaming while neglecting work, studies, or other responsibilities?

5

Have you ever borrowed money or dipped into your savings to fund your gaming?

6

Have you tried to cut back or stop gaming but been unable to do so?

This is not a medical assessment. These questions are simply here to help you reflect on your own gaming habits.

Self-Exclusion – Take a Break

Self-exclusion is one of krikye's most powerful responsible gaming tools. If you feel that taking an extended break from gaming would benefit you, this is the option to use.

Self-Exclusion Period

  • 6 Months – If you want a short-term break.
  • 1 Year – For a medium-term break.
  • 3 Years – For a long-term break.
  • 5 Years or Permanent – If you want a complete break.

What Happens During Exclusion

  • Your account will be fully locked and you will not be able to log in.
  • Krikye will not send you any promotional emails or offers.
  • Any balance in your account will be held safely.
  • Your account cannot be reopened before the exclusion period ends.
Our Safety Commitment: krikye will never pressure you to reactivate your account before the exclusion period has ended.

Minor Protection

Krikye strictly prohibits access for anyone under 18. We verify age at registration and confirm identity through our KYC process to ensure only adults can use the platform.

Advice for Parents

  • Install parental control software on your computer and mobile devices.
  • Regularly review browser history and app download lists.
  • Have an open conversation with your child about the risks of online gaming.
  • Use strong passwords on shared family devices that children cannot easily guess.
  • If you suspect your underage child is using krikye, contact us immediately at [email protected].
🔞 Strict Policy: Any account found to belong to a minor will be closed immediately and all associated transactions will be voided.

Tips for Building Healthy Gaming Habits

Responsible gaming isn't just about setting limits — it's also about developing a positive mindset. The tips below will help you maintain a healthy and enjoyable gaming experience.

Financial Awareness

  • Only play with money set aside for entertainment.
  • Plan your gaming budget for each month in advance.
  • Think of any losses as the cost of entertainment.
  • Keep essential living expenses separate.

Time Management

  • Set dedicated time for gaming.
  • Take regular breaks — at least 10 minutes every hour.
  • Avoid playing late at night.
  • Make time for family and friends.

Mental Health

  • Don't play when you're feeling down or angry.
  • Develop other hobbies instead of relying on gaming as your only form of entertainment.
  • If you lose, take a calm break instead of getting frustrated.
  • Avoid playing under the influence of alcohol or drugs.

Social Relationships

  • Let your family know about your gaming habits.
  • Assign a trusted person to monitor your account activity.
  • Take the opinions of people close to you about your gaming seriously.
  • Stay active in social activities.
Keep in mind: Responsible gaming isn't just about saving money — it's about protecting your health, your family, and your future.

Responsible Gaming FAQ

No, your account balance remains completely safe during self-exclusion. Once the exclusion period ends, you can reactivate your account and access your funds. However, withdrawals are not permitted while the exclusion is active.

Yes, deposit limits can be increased, but not immediately. Per krikye's policy, any request to raise a limit requires a 24-hour waiting period. This delay is intentional — it protects you from decisions made in the heat of the moment. Lowering a limit, however, takes effect immediately.

Absolutely. In fact, we recommend using multiple tools together. For example, you can have a deposit limit, session timer, and loss limit all active at the same time — layering these tools gives you stronger protection.

The krikye support team is always here for you. For professional mental health support, please contact your nearest mental health centre or a qualified counsellor. The National Mental Health Helpline in Bangladesh is also available to assist you.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks — designed for a temporary pause. Self-exclusion is longer-term, ranging from 6 months to permanent. With self-exclusion, you cannot return before the period ends. A cooling-off period, on the other hand, automatically reactivates your account once it expires.

Only the account holder can set limits. However, you may allow a trusted family member to monitor your account activity. If a family member wishes to request a self-exclusion on your behalf, please contact [email protected].

Play Safe, Play Happy

We're committed to keeping your gaming experience on krikye enjoyable and safe. Register now and use our responsible gaming tools to set your own limits.

Quick Protection Tools
Deposit LimitActive
Session TimerActive
Loss LimitSet
Reality CheckActive
Manage Settings
Need Help?

If you have any questions about responsible gaming or need support, our team is always here for you.

Live Chat 24/7
Response time: 30 minutes
🔞

For players aged 18 and above only. Gaming by minors is strictly prohibited.

বাংলা